Expert delivery leadership for complex digital services
I am a delivery leader and consultant. Whether embedded in a team or providing retained support, I help central government departments and large-scale private sector organisations navigate delivery with a steady hand.
With two decades of experience in delivery and project management, I focus on the people as much as the milestones. My approach is practical, people-centred, and designed to create the calm environment teams need to do their best work.
Experience across the public and private sectors
I have supported central government departments, large global organisations, digital agencies, and charities to get digital services on track and successfully delivered.
“Jon is an exceptional leader and manager of people and projects.
His approach is meaningfully collaborative, making sure diverse teams come together successfully.”
— Dr Kirsty Liddiard,
Senior Research Fellow, University of Sheffield“I can't speak highly enough of Jon: he is highly-skilled, wise, thoughtful, generous, humble, and kind.
A masterclass in delivery management and servant leadership.”
— Liam King
Service Designer & Founder, Lagom Strategy“Jon is a star and one of the finest delivery people I’ve worked with.
In this role as Head of Delivery for the Funding Service in MHCLG, he’s helped the team through difficult problems of both kinds: people problems and tough delivery milestones.”
— Deputy Director,
Ministry of Housing, Communities & Local Government“I have known Jon for over a decade, and he is one genuinely the best delivery specialists I have ever worked with.
At Quba he is still regarded as the gold standard and anybody coming into that role is always judged against the standard he set.”
— Ben Franklin,
Managing Director & Group CTO, QubaWhat Calm Delivery provides
I help people and teams deliver complex work in three ways.
Embedded leadership: Joining your team as a Delivery Manager, interim Head of Delivery, or Delivery Director. I step in to support and unblock delivery across Discovery, Alpha, Beta, and Live, keeping multidisciplinary teams focused and moving.
Retained support: Expert guidance when you need it most. Ideal for independent delivery assurance, prepping teams for GDS Service Assessments, unsticking stalled transformation work, or supporting agency founders and owners.
Pragmatic courses: Practical training and cohorts for public sector, including Introduction to Delivery Management in Central Government and Practical Delivery Management for Local Government. Built on 20+ years of hands-on experience.
Simple public sector procurement
Calm Delivery is accredited across major UK government commercial frameworks, enabling fast-track, direct-award engagements for central departments, local authorities, and NHS bodies.
G-Cloud 15 (RM1557): Direct award for cloud strategy, delivery management, and capability building.
Low Value Purchasing System (RM6237): Fast-track 3-quote procurement for discoveries, audits, and short coaching sprints.
Spark DPS (RM6094): Mini-competitions for modern digital transformation and emerging tech initiatives.
Cyber Essentials Certified | Active BPSS Clearance
Have a delivery challenge you’d like to discuss?